” I believe in delivering great customer experiences and profitable growth through creativity, collaboration, and innovation.”
I’m a customer experience marketing leader with a progressive career in transforming organizations from product-focus to delivering invaluable customer experience journeys that people love and reward with loyalty. Passionate brand builder with deep experience and know-how improving the path to purchase by defining each stage of the customer’s journey and bringing them to life through improved touchpoint experiences using the digital ecosystem, customer insights, tech and product innovation, big activation ideas, and flawless execution. Exceptional ability to communicate company vision and build high-performing teams that close the gap between strategy and execution using customer experience to build great brands, increase loyalty, and deliver results.
Digital Marketing Strategy & Planning ♦ Brand Architecture & Brand Building ♦ Product Development Milestone Management ♦ Social Media & Community Influencer Marketing ♦ Customer Experience Journey Transformation ♦ Shopper Marketing & Partnership Marketing ♦ Consumer Insights ♦ CRM Management ♦ P&L Ownership ♦ Integrated Brand Communication Planning